Privacy Notice
Last updated 13 November 2026
This notice explains how endoftenancycleaningbristol.co.uk (End of Tenancy Cleaning Bristol) uses personal information when you ask about end of tenancy cleaning, oven cleaning or any of our add-on services.
Who to contact
For any question about your information, email contact@endoftenancycleaningbristol.co.uk.
What we collect
- Details you give in the quote form: your name, email address, property postcode, optional phone number, property type, number of bedrooms, whether it is furnished, preferred date, any add-ons you tick and your message.
- The address of the page you sent the form from and your browser type, which are added to the enquiry automatically.
- Anything you send by email or WhatsApp, including photos of the property.
How we use it
We use these details to reply to your enquiry, prepare a quote and arrange any clean you go ahead with. The lawful basis is taking steps at your request before entering into a contract, and our legitimate interest in answering the enquiries we receive. We do not use your details for marketing and we do not sell them.
Who it is shared with
Your details are shared only where needed to quote for and carry out the clean you ask about, and with the providers that host this website and handle its email. Messages sent on WhatsApp are also covered by WhatsApp's own privacy policy.
How long it is kept
Enquiries are kept only for as long as needed to deal with them and with any booking that follows, and are then deleted.
Cookies
This website does not set advertising or analytics cookies.
Your rights
Under UK data protection law you can ask for a copy of your information, ask for it to be corrected or deleted, and object to how it is used. Email us to make a request. If you are unhappy with how your information has been handled, you can complain to the Information Commissioner's Office.